common questions

A - THE TANKS

A / 1 - How many layers does the National Polyethylene Al-Muhaidib tank consist of?

Consists of 4 layers unless it’s mentioned otherwise


A / 2 - Are Al Muhaidib water Solutions tanks resistant to algae and bacteria?

Polyethylene consists of high density due to electronic injection and is available in several sizes, as small sizes contain 3 plastic layers to a thousand liters and large sizes have 4 plastic layers above a thousand liters, and the production of low-density polyethylene is characterized by the availability of a foam layer.

A / 3 - Is there a guarantee for the underground fiberglass tank from Al Muhaidib national Water Solutions?

Polyethylene consists of high density due to electronic injection and is available in several sizes, as small sizes contain 3 plastic layers to a thousand liters and large sizes have 4 plastic layers above a thousand liters, and the production of low-density polyethylene is characterized by the availability of a foam layer.

A / 4 - Is there a concrete roof over the underground fiberglass tank?

No. In the case of small and medium vehicles .

A / 5 - Can you use some chemicals for the fiberglass tank from Al Muhaidib national Water Solutions?

Yes. It is used to store petroleum, chemical, sewage and fresh water materials with applicable requirements.

A / 6 - How to get water from the underground tank to the home grid?

Putting a water pump or plunger inside the tank to bring water up to the home grid.

A / 7 - What is the type and color of the polyethylene tank from Al Muhaidib National Water Solutions?

The polyethylene tank is available in two types “horizontal and vertical” and consists of several colors .

A / 8 - Should the polyethylene tank be placed on a straight surface?

yes. To avoid damage to the tank.

A / 9 - What materials are used to make the tank?

The best types of raw materials (SABIC) are used, which are approved for water storage by the Saudi Standards and Metrology Authority and the Food and Drug General Authority.

A / 10 - Is it possible to deliver the tank anywhere in the Kingdom?

Yeah. Delivery is available anywhere in the Kingdom .

A / 11 - Does the fiberglass tank withstand difficult conditions and weather factors?

yes. Capacity, durability, high endurance and withstand tough conditions and weather factors .

A / 12 - Can I add a ladder or accessories in the fiber tank?

yes. The ability to customize and add accessories on demand, such as ladder, slots, covers and increases .

A / 13 - Does a fiberglass tank need to be insulated like concrete tanks?

You do not need to isolate . 

A / 14 - Is the fiberglass tank approved by the Civil Defense?

Yes, it is approved by the Civil Defense .

A / 15 - Can panel cabinets be implemented without concrete bases?

Yes, this can be this, and the alternative is to use special jackets up to a height of 5 m. or by using flat floors of lining to a maximum height of 2m .

A / 16 - Is it possible to bury the tank underground (buried tank)?

The tank cannot be buried – it can be implemented in basement floors and difficult and narrow places that cannot be connected to regular tanks.

A / 17 - Do you have thermally insulated tanks and how many layers?

Yes, we have 3 layer insulated tanks and the insulation thickness is 20mm and 50mm . 

A / 18 - Is it possible to make a circular tank with panels?

Panel tanks are implemented in any shape other than circular. Rectangular – square – corner – empty in the middle for columns – or columns inside the tank if it is in the basement or in a gradual or U-shape or the alternative is the circular GLS tank.

A / 19 - Is it possible to implement the tanks without internal iron (stainless)?

Yes, and the tank is supported from the outside only, but the height does not exceed 3m only.

A / 20 - Can the tank be used for fuels and chemicals?

It is not possible. Panel tanks are used – for drinking water – sewage – treated water – saline water up to 5000 TDC . 

A / 21 - What is the warranty period for panel cabinets?

10years and the duration can be increased according to the project

A / 22 - What is the expected delivery period?

Delivery takes place within 6-7 working days.

A / 23 - What are your prices?

Prices are determined according to the design on a special program and the price offer is sent to you within one day only or less. Example: – the volume of the tank, let it be 100 cubic m, and it has more than one price, depending on the dimensions, length, width and height Although the size is the same . 

B - POLYUREA

B / 1 - Are there polyurea colors?

Yes, there are many colors of polyurea according to the client’s need for large projects, the official color is gray with dark and light shades

B / 2 - Does polyurea disrupt the implementation of work on sites?

No, the result is fast drying . 

B / 3 - Does polyurea shorten the project timeline?

Yes, with a percentage of up to 40 to 60% of the estimated timeline for insulation materials, where the rate of technical implementation of polyurea spray per hour is an average of 120 m. Also, two stages can be combined at the same time, such as spraying polyurea and implementing the top coat directly during implementation . 

B / 4 - Is polyurea expensive?

Yes, but compared to the quality of the insulation, the long warranty periods, and the effective solutions that guarantee access and coverage to all parts of the surface to be isolated, all of this is not comparable to its price . 

B / 5 - Is the polyurea system as a treatment item expensive?

No. Compared to the ability of polyurea to treat from above tiles, the implementation of the polyurea clause is cheap for the following reasons

There are several items that will be provided to the customer

1-Item of removal, crushing and deportation

2- item surface treatment

3- item waterproofing installation

4- item installation of thermal insulation

5- Item covering the insulation system with tiles or gravel

B / 6 - Is there surface preparation before applying the polyurea system over them?

Yes, the polyurea guarantee periods reach 25 years, so the surface must be prepared and treated in the following ways

 

Mechanical treatment: such as grating and sandblasting or sanding

Chemical treatment: such as using chemicals to remove oil and rust stains

Slope treatment: such as using foam concrete to treat surface tendencies on drainage systems, the price varies from one surface to another according to the system and the required treatments

B / 7 - What are the guarantee periods of polyuria?

Polyurea gives a thickness of 1.5: 2 mm with a 25-year guarantee, and a 50-year guarantee is twice the aforementioned thickness . 

B / 8 - Are there different types of polyurea?

Yes, there is 100% pure – semi-pure – and hybrid or hybrid -but the company uses pure polyurea only . 

B / 9 - Is polyurea applied inside drinking water tanks and how many layers?

Yes, it is applied safely inside drinking water tanks, and it is implemented in two layers (primer + polyurea), but it needs to be plastered from the inside to reduce consumption . 

C - ITALIAN TREND PUMP

C / 1 - What are the main advantages of European (Italian) design pumps?

The outer body is protected from dust and rain, and the price is affordable

C / 2 - What is the best pump to be installed on the upper tank to strengthen the network?

Italian pump ½ horse small fan . 

C / 3 -Why is it not recommended to install the 1 HP pump on the upper tank?

For fear of excessive pressure, which could lead to the explosion of the network pipes if they are old or have any problem . 

C / 4 - Can the pumps be installed to extract water from artesian wells?

The pumps are designed to withdraw from the tanks, so that the intake line is not far from 4 meters, as a maximum . 

C / 5 - Are a lot of plumbing connections in the intake line good?

When installing the pump, it must be taken into account to reduce the plumbing connections in the intake line, as this leads to damage to parts inside the pump due to the excessive effort being removed to withdraw water . 

D - AMERICAN MYERS PUMP

D / 1 - What is the difference between American designed pumps and European designed pumps?

 The water flow rate of the American-designed pumps is greater than it fills the tank quickly, and thus the pump works for a short period of time. The American-designed pumps are also characterized by a long life span . 

D / 2 - What happens when the pump is running without water?

This leads to damage to parts inside the pump . 

D / 3 - What is the correct distance to be taken into account between the pump and the water source when installing?

The maximum total suction line is 4 meters, and the closer the pump is to the water source, the better . 

D / 4 - Are spare parts available and how long is the repair?

Yes, all spare parts are available and the pump repair takes a short time . 

D / 5 - Is it available from the American Myers pumps 1 phase 110 volt?

American Myers pumps are available 1 phase 220 volts . 

D / 6 - What happens when the pump is turned on and the valve on the discharge line is closed?

 This leads to damage to parts inside the pump . 

E - ITALIAN TREND DIVER

E / 1 - Should the plunger be lifted from the bottom of the tank?

Yes, the diver must be raised from the bottom of the tank by at least 10 cm so that the diver does not pull the sediments at the bottom of the tank . 

E / 2 - What is the benefit of the electric buoy supplied with the plunger?

The electric buoy prevents dry operation, as dry operation will damage the diver . 

E / 3 - Is it suitable for home submersible installation of artesian wells?

Household submersibles are designed to be installed inside tanks only to draw clean water free from sand and gravel . 

E / 4 - What is the length of the external cable supplied with the Italian trend household plunger?

The length of the external cable is 10 meters.

E / 5 - What are the capabilities available for Italian trend submersibles?

The company has the following capacities: 1 HP, 1.5 HP and 2 HP . 

F - PRESSURE AND CONTROL SYSTEMS

F / 1 - Is it possible to install a pressure device on a 2 HP pump?

It is not possible, as this will lead to the combustion of the electronic board of the pressure device, as the nominal pump ampere should not exceed the ampere of the pressure device (10 amperes), and therefore it is recommended to install a maximum pump of 1 horsepower . 

F / 2 - Is the pressure device installed on the upper tank or the ground tank?

It can be installed on the upper tank or the ground tank, where it is installed on the upper tank to strengthen the network pressure, and it can also be installed on the ground tank in the absence of an upper tank and thus works to feed from the ground tank of the network directly . 

F / 3 - Does the sun's rays and weather changes affect the pressure devices?

It is recommended to cover the pressure devices from sunlight . 

F / 4 - What is the size of the entrance and exit holes of the pressure device?

1 inch entry and exit holes . 

G - TANK DESALINATION DEVICE 7 STAGES 75G

G / 1 - Does the warranty include changing the filter candle?

The candles are consumables and are changed periodically and their cost is simple and borne by the customer . 

G / 2 - What happens to the sweetener after traveling for a period of time and leaving it without working?

The internal candle of the device are damaged due to the failure of the timer device, and the connection of the time that is turned on the desalination device and the tank from the water and the disconnection of the power supply to it . 

G / 3 - What is the maximum salt that can be tolerated by the 7-stage desalination device?

It is not suitable to install the device on water whose salt exceeds 900 . 

G / 4 - Can a 7-phase sweetener be connected to the cold room?

Yes, the 7-stage analyzer can be connected to the refrigerator, provided that a bottle equipped with a float and screw connections is purchased. It is also available in the company and can be requested during the purchase of the desalination device . 

G / 5 - What is the cost of the technician’s wages to install the 7-stage desalination device upon purchase?

Free installation when purchasing a 7-stage desalination device . 

G / 6 - Is it recommended to install a 7-stage desalination device on a water source coming from artesian wells?

This is no recommended . 

G / 7 - What is the productivity of the 7-stage sweetener?

It gives a productivity of 300 liters per day, which is equivalent to approximately 14 bottles per day.



H - TANK WATER FILTER 3 STAGES

H / 1 - Is it recommended to install a three-stage filter on salt water?

The three-stage filter has nothing to do with desalination, but rather works to filter and purify water from impurities, pipe rust, chlorine, organic materials and unpleasant odors

H / 2 - Can anyone install the three-stage filter without the help of a specialized technician?

Yes, the three-stage tank filter comes with a set of faucet connections for self-installation and does not require an installation specialist.

H / 3 - What is the productivity of a 3-stage filter?

Gives a productivity of 500 liters per day

H / 4 - Is it recommended to install the filter on a water source coming from desalinated water companies?

Yes, to ensure the removal of rusting pipes, tank deposits, and unpleasant odor 

I - ECONOMICAL PACK 4 FILTER CANDLES

I / 1 - Do filter candle have a certain shelf life without installation to store them?

It does not have a certain shelf life, as it must be covered with a transparent plastic wrap to protect it from weather changes, and the storage place should be well ventilated . 

I / 2 - Is it recommended to wash the filter candle and reinstall them instead of replacing them with a new one?

No, and the filter candle must be changed at regular intervals for each stage . 

I / 3 - Is buying an economical pack of 4 filter candles more expensive than buying each filter candle separately?

Of course, this aims to reduce the cost to the client and is sufficient for a period of 6 months . 

J - FILTER CANDLES

J / 1 - Do filter candle have a certain shelf life without installation to store them?

It does not have a certain shelf life, as it must be covered with a transparent plastic wrap to protect it from weather changes, and the storage place should be well ventilated .


J / 4 - Is it recommended to wash the filter plugs and reinstall them instead of replacing them with a new one?

No, and the filter plugs must be changed at regular intervals for each stage . 

K - VALUE PACK 7 FILTER CARTRIDGES

K / 1 - Do filter candle have a certain shelf life without installation to store them?

It does not have a certain shelf life, as it must be covered with a transparent plastic wrap to protect it from weather changes, and the storage place should be well ventilated . 

K / 2 - Is buying an economical pack of 7 filter cartridges more expensive than buying each filter candle separately?

Of course, this aims to reduce the cost to the customer and is sufficient for a full year . 

K / 3 - Is it recommended to wash the filter candle and reinstall them instead of replacing them with a new one?

No, and the filter candle must be changed at regular intervals for each stage . 

K / 4 - Is it recommended to install the filter on a water source coming from desalinated water companies?

Yes, to ensure the removal of rusting pipes, tank deposits, and unpleasant odor .